after an accident, one of the most commonthings youâ€™ll hear from an insurance company is â€˜if you take your car to a shop thatâ€™snot on our referral program or preferred list, we wonâ€™t warranty or guarantee the repairâ€™.this statement isnâ€™t just misleading, itâ€™s completely false. the insurance company doesnot, has not and will not warranty the repair even if your car is repaired at their directrepair facility. letâ€™s say you do follow their recommendation,and take your car to one of their shops. if there are problems with that repair, the shopitself is liable, in exactly the same way that k&m is liable for any of the repairsthat we perform. the shop you choose, whether it be an insurancepreferred shop or an independent shop, is
solely responsible for the warranty on therepairs to your vehicle. so why do insurance companies make this misleadingstatement to their policyholders? itâ€™s just another scare tactic.in reality, the insurance company itself doesnâ€™t provide any guarantee. in fact, with the pressurethey place on their shops to turn out high volume, they create an environment thatâ€™smore likely to result in bad repairs. but they donâ€™t have to worry about that.because ultimately, the shop is responsible. at k&m collision we donâ€™t participate inreferral networks. our only priority is to serve our customers by fixing their car theright way. you can rest assured that any repair that comes through our doors is guaranteedfor life.